Front Office
Keep your hands clean: wash your hands under running water before meals, after coughing, after using the toilet, no shaking hands after touching money, or getting out of public transport, arriving at your workplace.
Wear a mask in public area. Cover your mouth and nose with tissues or your elbows when you cough or sneeze to prevent the droplets from spreading.
Maintain air circulation inside buildings.
Adopt healthy and safe food safety routines: use separate and disinfected cutting boards and knives for raw and cooked food. Cook food well.
Do the physical distancing.
“Put the safety, health, and security of travelers and the travel & tourism workforce at the core of the development of global Protocols.”
“New Normal” Personal Protective Equipment (PPE)
– Bellman
– Greeter
– Guest Relation Officer
– Guest Service Attendant
“New Normal” Social Distancing Norms
– Line between of arrival and desk.
– Reception.
– Guest Relation Desk.
“New Normal” Safety Policies
– Health Declaration Form.
– Sanitized and used pens box.
– 2 Persons per elevator.
– Social Distancing and Protection marking.
“All back-office & management are implement cleaning campaign, ensure hand sanitizer and disinfectant tools provided in all sections.”